X RAY

WATER DISTILLER and ACCESSORIES

VACCINE FRIDGES

SURGICAL INSTRUMENTS

RUBBER DAM

PODIATRY INSTRUMENTS

ANALGESICS and PAIN RELIEF

DELIVERY AND HANDLING CHARGES

We aim for next day delivery to metropolitan areas in NSW, VIC, SA and QLD.

NSW, VIC, SA and QLD

Consumable orders under $200 (excluding GST) will incur a $10.00 + GST delivery and handling charge. Consumable orders greater than $200 (excluding GST) will be delivered free of charge.

WA

Consumable orders under $500 (excluding GST) will incur a $25.00 + GST delivery and handling charge. Consumable orders greater than $500 (excluding GST) will be delivered free of charge.

NT

Consumable orders under $500 (excluding GST) will incur a $40.00 + GST delivery and handling charge. Consumable orders greater than $500 (excluding GST) will be delivered free of charge.

TAS

Consumable orders under $500 (excluding GST) will incur a $25.00 + GST delivery and handling charge. Consumable orders greater than $500 (excluding GST) will be delivered free of charge.

FREIGHT CHARGES FOR ALL AREAS

Large, heavy or sensitive items such as equipment, furniture or bulky products, will attract a sensitive freight/handling charge, which will be quoted prior to the order being processed/shipped.

Freight charges apply for the re-delivery of orders in the case of wrong address provided or change of opening hours without prior notification. Price are subject to change without notice.

RETURNS

Ideal Dental Supplies accepts returns if notified within 5 business days of receiving your order. Products must be in saleable condition (unused and in original packaging).

You must notify Ideal Dental Supplies to receive a returns approval number and we will then coordinate the courier pick up and provide further instructions. Products are to be packed in another box for return, original packaging is not to be damaged or marked upon return, otherwise Ideal Dental Supplies reserves the right to decline the credit request.

 

Freight charges on goods returned will only be credited in the case of defective goods or in the case of a processing error.

Products sourced specially or ordered upon your request will not be accepted for return unless they are faulty or the supplier is willing to accept the return. There may be a 25% restocking fee.

Courier pick up charges may apply depending on the reason for the return.

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